Legal & Policies
Last updated: May 13, 2026
Welcome to the Legal & Policies page for Simply Balanced Life.
This page explains how this website handles privacy, cookies, bookings, payments, digital products, cancellations, refunds, coaching disclaimers, and affiliate links.
By using this website, booking a session, downloading a resource, purchasing a digital product, or contacting Simply Balanced Life, you agree to the policies below.
Privacy Policy
Privacy Policy
Simply Balanced Life respects your privacy and is committed to protecting the personal information you choose to share.
Information collected
Simply Balanced Life may collect personal information when you:
visit this website
complete a contact form
book a coaching or support session
purchase a digital product
download a free resource
communicate by email or through a booking platform
This information may include:
name
email address
booking details
information you choose to share in forms or messages
payment confirmation details
website usage data, such as pages visited and general analytics information
Simply Balanced Life does not intentionally collect sensitive personal information unless you choose to provide it yourself.
How your information is used
Your information may be used to:
respond to messages or questions
manage bookings and appointments
provide coaching or support sessions
deliver purchased digital products or free resources
process payments
improve the website and services
send relevant communication connected to your booking, purchase, or request
comply with legal, tax, accounting, or security obligations
Booking and payment services
Simply Balanced Life may use third-party services to manage bookings, payments, forms, analytics, website hosting, and digital product delivery.
These services may include platforms such as Squarespace, Acuity/Squarespace Scheduling, Stripe, Google tools, Pinterest tools, Meta/Facebook tools, TikTok tools, Stan Store, or similar services.
Payment information is processed through secure third-party payment providers. Simply Balanced Life does not store your full payment card details.
Legal basis for processing
Depending on your interaction with Simply Balanced Life, your personal information may be processed because:
it is necessary to provide a service you requested
it is necessary to complete a booking or purchase
you gave consent, such as when submitting a form or downloading a resource
there is a legitimate interest in operating and improving the website
it is necessary to comply with legal or financial obligations
How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose it was collected, including service delivery, communication, accounting, legal requirements, or business records.
Messages, booking details, and purchase records may be kept for administrative, tax, legal, or client-support reasons.
Your rights
Depending on where you live, you may have the right to:
request access to your personal information
ask for incorrect information to be corrected
request deletion of your information
object to certain types of processing
withdraw consent where consent was used
request a copy of your personal information
restrict how your information is used
To make a privacy request, please contact Simply Balanced Life through the Contact page on this website.
International visitors
Simply Balanced Life may receive visitors, clients, and customers from different countries. Your information may be processed by third-party platforms that operate internationally.
By using this website, booking a session, or purchasing a product, you understand that your information may be handled by trusted third-party platforms in different locations, depending on the services used.
Security
Simply Balanced Life takes reasonable steps to protect personal information. However, no website, booking system, email system, or online platform can guarantee complete security.
Please avoid sending highly sensitive personal information through contact forms or email.
Children
This website and its services are intended for adults. Simply Balanced Life does not knowingly collect personal information from children.
Cookie Policy
Cookie Policy
This website may use cookies and similar technologies to help the website function, understand visitor activity, improve content, and support marketing or analytics.
Cookies are small files stored on your device when you visit a website.
Types of cookies that may be used
This website may use:
Essential cookies
These help the website function properly, including navigation, forms, security, and booking-related features.
Analytics cookies
These help understand how visitors use the website, such as which pages are visited and how people move through the site.
Marketing or tracking cookies
These may help understand the performance of content, ads, social platforms, pins, or campaigns.
Third-party cookies
Some cookies may come from third-party tools connected to the website, such as booking systems, payment processors, analytics tools, or social media platforms.
Managing cookies
You can manage or block cookies through your browser settings.
If this website displays a cookie banner or privacy preference option, you can use it to manage your choices.
Please note that blocking some cookies may affect how the website functions.
Terms & Conditions
Terms & Conditions
By using this website, booking a session, purchasing a product, downloading a resource, or contacting Simply Balanced Life, you agree to these Terms & Conditions.
Services
Simply Balanced Life offers supportive coaching, calm conversation, practical guidance, emotional support, digital resources, and related content.
Services may include:
one-to-one support sessions
calm check-ins
support bundles
digital planners
worksheets
free resources
written website content
Simply Balanced Life does not provide therapy, medical care, diagnosis, crisis support, psychiatric treatment, legal advice, or financial advice.
Bookings
When you book a session, you are responsible for providing accurate contact information and attending at the scheduled time.
Bookings are managed through a third-party booking platform.
You will receive booking details through the booking system or by email.
Payments
Payments are processed through secure third-party payment providers.
Prices may change at any time. If you have already booked and paid for a session, the price at the time of booking applies to that booking.
Introductory prices may be available for a limited time and may change as Simply Balanced Life grows.
Client responsibility
You are responsible for your own choices, actions, decisions, and wellbeing.
Simply Balanced Life may offer reflection, support, structure, and practical guidance, but you remain responsible for how you use the information and support provided.
Digital products and free resources
Digital products, planners, worksheets, guides, and free resources are for personal use only.
You may not copy, resell, reproduce, distribute, upload, share publicly, or claim Simply Balanced Life materials as your own.
Intellectual property
All text, digital products, guides, worksheets, images, graphics, branding, and website content created for Simply Balanced Life are protected intellectual property unless otherwise stated.
You may not copy, reuse, sell, distribute, or reproduce this content without written permission.
Website content
The content on this website is provided for general information, reflection, and support.
Simply Balanced Life makes reasonable efforts to keep information accurate and helpful, but no guarantee is made that all content will always be complete, current, or suitable for every person.
Changes to services or policies
Simply Balanced Life may update services, prices, policies, website content, booking options, or digital products at any time.
The latest version of these policies will be available on this page.
Refund & Cancellation Policy
Refund & Cancellation Policy
Please read this policy before booking a session or purchasing a digital product.
Coaching and support sessions
All session bookings are considered final unless otherwise required by law.
If you need to reschedule, please do so as early as possible through the booking system.
Rescheduling may be allowed when enough notice is given and when availability permits.
Late cancellations and missed sessions
Missed sessions, no-shows, or late cancellations may not be refunded.
If you are late to a session, the session may still need to end at the original scheduled time.
If Simply Balanced Life needs to reschedule
If Simply Balanced Life needs to reschedule a session, you will be offered a new available time.
If no suitable time can be arranged, a refund may be offered where appropriate.
Digital products
Digital products are delivered electronically and are generally non-refundable once purchased, downloaded, accessed, or delivered, unless otherwise required by applicable law.
Please read the product description carefully before purchasing.
Free resources
Free resources are provided as-is for personal reflection and support. They do not create a client relationship and are not a substitute for professional care.
Coaching Disclaimer
Coaching Disclaimer
Simply Balanced Life offers supportive coaching, calm conversation, emotional support, practical guidance, and reflective resources.
Simply Balanced Life does not provide:
therapy
psychotherapy
psychiatric care
medical treatment
diagnosis
crisis support
emergency support
legal advice
financial advice
clinical mental health treatment
Sessions and resources are not a replacement for professional medical, psychological, psychiatric, legal, or financial support.
If you are in crisis, feel unsafe, or may harm yourself or someone else, please contact emergency services in your country immediately or reach out to a qualified crisis support service.
By booking a session or using Simply Balanced Life resources, you understand that you are responsible for your own decisions, actions, and wellbeing.
No specific result, emotional outcome, personal transformation, financial outcome, health outcome, or life change is guaranteed.
Affiliate Disclosure
Here, creativity meets opportunity. Whatever you're building, we're here to help you take the first step with confidence. Driven by curiosity and built on purpose, this is where bold thinking meets thoughtful execution. Let’s create something meaningful together.
Some pages on this website may include affiliate links.
This means Simply Balanced Life may earn a small commission if you choose to purchase through certain links, at no extra cost to you.
Affiliate links may be used for products, tools, books, journals, wellness items, mindfulness resources, or other recommendations that may fit the Simply Balanced Life brand.
Simply Balanced Life only aims to share resources that feel relevant, useful, or aligned with the purpose of the website. However, you are responsible for deciding whether a product or service is right for you.
If Amazon affiliate links are used, the following disclosure applies:
As an Amazon Associate I earn from qualifying purchases.
Affiliate links will also be disclosed where appropriate on pages, posts, or resources that contain them.
Contact
If you have questions about these Legal & Policies, privacy, bookings, cancellations, refunds, or your personal information, please contact Simply Balanced Life through the Contact page on this website.